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Resident engagement

Find out about our Resident Engagement Strategy and how residents can get involved.

Our Building Safety Resident Engagement Strategy emphasises the importance of resident safety in high-rise buildings, outlining measures to manage and control risks related to fire and structural failures. The strategy involves hiring expert staff, such as Building to ensure effective communication and risk management. It aims to empower residents by providing comprehensive safety information, clarifying responsibilities, and establishing channels for raising concerns and complaints.

As a resident, you play a crucial role in maintaining building safety. The strategy outlines your duties, including cooperating with safety checks and understanding evacuation procedures. Regular updates and training sessions will be provided to ensure residents are well-informed about safety protocols and responsibilities. 

The strategy includes personalised engagement plans for each building, tailored to the specific needs and preferences of its residents.

We are committed to ongoing engagement and consultation, so we have a Resident Panel to enable residents to discuss and influence safety decisions. We will carry out regular surveys and other feedback mechanisms to ensure continuous improvement. We will keep residents informed about safety updates and regulatory actions and encourage residents to participate actively in safety discussions and initiatives.

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